At Fashunatic, we take pride in delivering your carefully curated fashion selections with efficiency and care. Our team processes all orders within 1-2 business days, ensuring your trendy wardrobe essentials are prepared for shipment promptly. Whether you're refreshing your casual wear or updating your seasonal collection, we prioritize quality packaging to protect your items during transit. Our logistics partners are selected for their reliability in handling apparel and accessories, guaranteeing your order arrives in pristine condition.
Processing typically requires 1-2 business days (excluding weekends and holidays). Once dispatched, delivery times vary by destination: Domestic shipments generally arrive within 3-7 business days, while international orders may take 10-20 business days depending on customs clearance. Please note these are estimates—seasonal peaks or unforeseen circumstances may occasionally cause minor delays. For time-sensitive needs, we recommend placing orders earlier than required.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+
All costs are calculated at checkout. Occasionally, promotional free shipping may be offered—check our homepage for current deals.
We currently ship to over 50 countries including the US, Canada, UK, EU nations, Australia, and select Asian territories. Some remote locations or areas with complex customs regulations (e.g., certain Middle Eastern countries) may experience restrictions. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact [email protected] prior to ordering.
Once your order ships, you'll receive a confirmation email containing:
- A unique tracking number
- Direct links to carrier tracking systems
- Estimated delivery window
Track your package in real-time through our "Order Status" portal or the carrier's website. If tracking information doesn't update within 48 hours of shipment notification, please check your spam folder or contact us for assistance.
While rare, delays can occur due to weather, customs inspections, or carrier logistical issues. If your package exceeds the estimated delivery window by 5+ business days, please:
1. Verify your shipping address in order confirmation
2. Check tracking for any "exception" notices
3. Contact our support team at [email protected] with your order number
For lost packages confirmed by the carrier, we'll either reship your items (subject to availability) or issue a full refund—your satisfaction is guaranteed.
International customers: Your order may be subject to import taxes, customs fees, or VAT imposed by your local government. These charges are the recipient's responsibility and are not included in our pricing. Fees vary significantly by country—we recommend consulting your national customs office for estimates. Some carriers may collect these fees upon delivery. Unfortunately, we cannot mark orders as "gifts" or undervalue merchandise to avoid fees, as this violates international trade laws.
